Our Executives

Helena Chen
Senior Vice President, General Manager, Hong Kong & Macau, Mastercard Worldwide

Email: Helena.Chen@mastercard.com

Helena has over 25 years of extensive experience in the financial services industry, specializing in transaction banking, consumer and commercial payment.

As Senior Vice President, General Manager of Hong Kong and Macau, Helena oversees business development and day-to-day operations across Hong Kong and Macau.

Prior to this, Helena served as Mastercard's Managing Director for Hong Kong & Macau from September 2017 to February 2025, following her role as Division Head of Market Development for Hong Kong, Macau and Taiwan from April 2016 to August 2017. She oversaw the sales of commercial payment solutions and digital innovations in her initial role, before advancing to lead the broader business where she secured strategic portfolios and navigated market challenges while driving significant business growth.

Before joining Mastercard, Helena was with Standard Chartered Bank from 1997 to 2005, then returning to become the company’s Executive Director, Head for Local Corporate & Public Sector, Transaction Banking from 2011 to 2014. Between 2005 and 2010, she was at Visa International as Director, Commercial Products, Hong Kong and Macau and then Greater China.

She graduated from King’s College, University of London.